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      Symetra

      Engaged employer

      Symetra reviews

      One of the worst - Anonymous employee Symetra Employee Review

      1.0
      Mar 26, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Close to bus stop, good restaurants

      Cons

      The IT department here is awful. 5 Development Managers have left or been asked to leave in the last year. If they don't get their act together soon, they will choke on there technological debt. The CIO has caused a deep current of mistrust within the department, The staff simply doesn't believe him anymore. Recently, things have become so bad, the CFO addressed the IT staff asking them to talk to her before posting anything here. No one will ever do that because of the IT Department upper managements' history of shooting the messenger. HR has asked people to post positive reviews here to try to overcome all the negatives.

      avatar
      Symetra Response
      12y
      I’m sorry you had a disappointing experience at Symetra. The IT department reports to me, and I am committed to upgrading our technology and making this a company where our technology professionals feel that they are an essential part of making Symetra into a national player in the life insurance industry. To accomplish this I want to build an IT organizational that speaks openly about issues be they technology limitations or cultural issues. I need straight shooting and candid input -- which is why I asked IT people to reach out to me directly. Many of these posts don’t give me much insight into the real causes of dissatisfaction — which we can address much more effectively if we work together. I invite any employee — current or past — to share with me your insights about working at Symetra. I will keep your feedback totally confidential, and I will take it seriously. My email address is cfofeedback@symetra.com. -Margaret Meister

      Explore other reviews about Symetra

      5.0
      May 8, 2026
      Actuary ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, people, pay and benefits. Remote work is awesome.

      Cons

      Can't think of anything right now

      avatar
      Symetra Response
      2w
      From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
      5.0
      Apr 8, 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

      Cons

      Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

      avatar
      Symetra Response
      2mo
      From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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