Need WAY more Support/ Engineering Talent! - Technical Support Engineer Symbotic Employee Review

• Cutting-edge A.I.-powered robotics — you work on technology that's actually transforming the supply chain • Brilliant colleagues across engineering, robotics, controls, and software • Real ownership from day one — step up and you'll be recognized • Direct customer impact — your work runs in live operations for the world's largest retailers • Fast growth means real career opportunities

• Pace is intense — tight deadlines and demanding periods come with the territory • Steep learning curve early on due to system complexity • Processes are still maturing as the company scales rapidly

Interesting technology and exposure to advanced automation systems. Opportunity to work on complex engineering projects.

Poor work-life balance with high expectations and little flexibility. Communication from leadership and the general manager was very limited, making it difficult to stay aligned. There was also a lack of transparency around performance expectations and job security. Even when performing well and fully understanding the environment and workflows, employees could be let go without warning or a second chance. This creates unnecessary turnover and results in lost knowledge, requiring time and resources to retrain new engineers who are unfamiliar with the systems.