Watch out!! - Recruiter Switchgear Search and Recruiting Employee Review

Thanks, I believe we have a great team too! Our training is not traditional. We hire people who are driven to learn and improve for themselves, not because they are forced to sit in a conference room. Staff in our satellite offices are brought into corporate quarterly for multi-day training, have weekly conference calls and have a staff member assigned to them to answer any technical questions. I've personally spent hours on the phone and in the Houston office, doing call blocks with a new recruiter. The database we use has an online, easy-to-access user manual and 24 hour chat support and there is a "How To" section in the handbook you receive on your first day, the one all your coworkers have signed to welcome you to the team. For those in Tulsa, we conduct monthly topical training as well as subject matter lunch & learns. For all staff, both the CEO, COO and division directors are only a step or call away if there are questions. Our COO has always said if you meet your metrics, you're good. The metrics are the activities that merit your base salary and produce the placements that create commissions. When a staff member cannot meet the minimum expectations for their job, month after month, it is not reasonable for us to keep them on payroll. I can understand your frustration if you feel you were fired without warning. We have used verbal warnings as opposed to write-ups in the past, and you are right, no one should be surprised when they are let go. We are putting in place a month-end meeting so each recruiter knows how they have performed month-by-month. Thank you for the feedback! It definitely helps make us better! -Dixie