Avoid!!! - Customer Service Representative Swiss Re Employee Review

The people you work with are amazing. The benefits are wonderful. I appreciate the bonus structure and the growth I've experienced with the organization.

Leadership's strategy and vision are severely lacking and self-serving. There's a lot of favoritism with the same people being included in decision-making without consideration for their ability to actually deliver results. In turn, the lower-level employees are left to clean up the disaster. I see that Swiss is on here making comments on employee reviews - hopefully they take note of how many people in the last 90 days said the same thing about the leadership strategy. We're not on glassdoor because we like reviewing our company - we're here looking for outside opportunities because of the way the company is currently operating. We're bleeding good talent because they no longer align with the corporate strategy.

1. 12% 401k match 2. Amazing co workers in the trenches but this is rapidly changing as people look for the exits.

1. Management - the new management team has a maximum personal bonus / profit only mindset. Cost cutting reigns. 2. Constant layoffs. No job is safe. 3. Company has offshored many jobs to India and is in a race to move key underwritering, engineering, claims functions to India as well. Overall, it feels more like a private equity gut job than a publicly traded company.