The worst company I've ever worked for. - Anonymous employee Swim Digital Group Employee Review

1.0
Feb 28, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work we do can be extremely impactful.

Cons

This was the most toxic environment I've ever worked for. Upper management continues to give unrealistic deadlines because they're only concerned about money. They continue to over promise and under deliver. When you first join the team you get the "white glove" treatment but once you've been apart of the team for a month, they consider you a seasoned employee and all the niceness goes away. You spend majority of your time stressed out or getting cursed out by upper management. Most people only last about 3 months. Upper management will always tell you to "hold on, things will get better" but trust me, they never do. Even if you look at their website, no one listed on the teams page is even there anymore. There is no work life balance, even though that's something they preach during the interview process. You will be working at least 10 hours a day. I wish I was making this up. Even when you're on vacation, you will be receiving calls from upper management left and right. All upper management does is talk about everyone. They're extremely fake. They will smile in your face and say they "love you" and "they're so happy you're apart of the team" and when you make ONE mistake they treat you as if you're the ugly step child. You will sit on calls and get ridiculed by upper management. This is not something they do in private. They will do this in front of the entire team. Upper management will try to pin you against your colleagues or they will try to push you out the company by purposely making you feel uncomfortable, so you will quit and the company won't have to pay unemployment. The compensation isn't even close to the amount of hours you work. It honestly should be illegal, but upper management will try to sell on the "it shouldn't matter how much you make, it should be about the work we do". I would never recommend this company to anyone but I will say after leaving this company I now know what I don't want in my new company and I will be doing by due diligence to ensure that I don't end up at another toxic company like this again. The people that are referring candidates to this company should really stop because you're setting us up for emotional, mental and physical distress.

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Swim Digital Group Response
1y
Thank you for sharing your experience. I want to start by saying that I hear you, and I deeply regret that this was your experience at Swim Digital Group. While I do not know who wrote this, I never wanted this company to be a place where anyone felt this way. Your feelings are valid, and I recognize that this was a time in Swim’s history that I am not proud of. Over the past two years, we have taken meaningful steps to address the issues that led to these concerns. We’ve invested heavily in restructuring our organization, improving communication, refining our processes, and prioritizing leadership training to ensure that our team feels valued, supported, and empowered. Work-life balance is no longer just something we talk about—it’s something we actively protect. These efforts have resulted in a 98% staff retention rate and a workplace culture where people are excited to come to work, collaborate, and make a difference for the students and institutions we serve. While no organization is perfect, we remain committed to learning, growing, and fostering an environment where our team members feel respected and appreciated. I appreciate your honesty and wish you nothing but success in your career.

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I cannot recommend this company based on my experience. The onboarding process and first month were extremely difficult due to a lack of structure, clear processes, and basic organization. Expectations were unclear, and there was little to no guidance. Communication from management was inconsistent and often ineffective. Concerns raised were frequently dismissed or not addressed, and important matters could go unanswered for extended periods. There were no clear escalation paths, making it difficult to resolve issues. Turnover appears to be very high, which significantly impacts stability, morale, and continuity of work. The benefits package is weak. The 401k is employee funded, and health insurance options are limited. Overall compensation does not feel competitive with the market.

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