Thank you, next - Account Manager Swim Digital Group Employee Review

I hear you, and I appreciate your honesty. Looking back, I can say with full transparency that this was a tough time in Swim’s history, and some of the challenges you described were real. Being short-staffed, struggling with processes, and having unrealistic workloads were not sustainable—nor were they aligned with the kind of company I wanted Swim to be. Because of that, we made sweeping changes. We completely restructured our approach to workload management—our teams now work standard 8-hour days, and if someone is overwhelmed, there is never a shortage of people willing to jump in and help. There is a resounding presumption of goodwill here now, and no one ever has to carry the weight alone. We also became laser-focused on work-life balance. Not only do we support remote work, but we’ve aligned our PTO policies with those of colleges and universities, ensuring our team has the time they need for holidays, sick days, personal days, and mental health days. This isn’t just a perk; it’s a priority. Swim today is not the Swim of the past. We’ve grown, we’ve learned, and we’ve built a culture where people genuinely enjoy working together. I’m sorry that wasn’t the experience you had, but I truly appreciate the opportunity to reflect, improve, and do better. I wish you all the best in your career and thank you for sharing your perspective.