GREAT company, not so great pay for their expecations - Account Coordinator Sweetwater Employee Review

4.0
Apr 30, 2022
Recommend
CEO approval
Business outlook

Pros

Awesome benefits, amenities, and other intangibles. One of the largest and fastest growing online music retails in the country (or world). Coworkers are eclectic, most are interesting and great to be around, and management truly listens to suggestions and is thoughtful about their approaches to employees and customers. Lots of innovation and creativity. This is a GREAT starting place for anyone who wants to be a Sales Engineer.

Cons

Expectations for this particular position are very high and pay doesn't seem to reflect that. Turnover rate for ACs is relatively high, maybe 12-18 months for the majority. A handful have been there for 3-5+ years, and most who have been over 12 months are looking for another job or want to move to another position within the company. I

Explore other reviews about Sweetwater

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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