Tech Sales In The Cornfields - Sales Engineer Sweetwater Employee Review

4.0
Oct 9, 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits, colleagues with similar interest, Pay growth, low cost of living, hands off management style. Tons of learning!

Cons

Tons of calls are required to succeed, dealing with thousands of customers, POS system will crash during the day slowing down your work, endless communication. This is a a very "drink the kool-ade culture". lots of extra meetings and hours.

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Sweetwater Response
5y
Thanks for your overall positive review and good feedback. I understand that any system crash can be a headache but fortunately our sales system currently maintains a 99.96% uptime which works out to less than 4 hours per year of downtime. Our IT team is always working to make that better but this level of uptime compares very favorably to other systems and industry standards. Another benefit of our in-house system is that we don't have to go through massive "system conversions" every several years which can cause even bigger headaches in many companies. For further comparison, here is one recent comment our IT team received from one of our sales team members: "You and your team are so rad. Thanks for everything you do. I spent years running stores for [another retail company]. The systems were crap, there were never updates, and I could count the calm and friendly folks in IT on 4 fingers. It was a freaking nightmare. I hope you hear this from way more folks than me. Thanks for making a HUGE difference." - Jeff Ostermann, Chief People Officer

Explore other reviews about Sweetwater

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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