Cool People, Poor COVID Policies, & No Career Advancement - Software Engineer Sweetwater Employee Review

Thanks for your review. I understand your strong belief in working remotely. Of course, our team is always happy to have conversations and explain our approach that is based on following the guidance of the leading health and medical experts in our community. There are certainly some companies and industries that are set up to work fully remotely for long periods of time but there is some uniqueness to Sweetwater's model that requires our approach to be a bit more nuanced....while still ensuring that we're focused on doing those things that the medical professionals indicate are critical to ensuring everyone's wellbeing. I would like to clarify that it's certainly not accurate that people at Sweetwater (including Chuck or those in management positions) don't care about the well being of our employees. Our leadership team are real people with emotions and families they are caring for and who are working through the challenges of this season right alongside the rest of our team members. They are factoring in information directly from the leading health authorities about how best to protect all aspects of employee health (physical, mental, emotional, and more). They are also ensuring that we have a company that can last for the long-term to continue to recruit new team members, pay salaries, care for our customers, and direct charitable support into the hundreds of community organizations in our region that we help support. You are correct that we are following all CDC and State Department of Health guidelines for our campus. Both state and local health authorities have visited our campus and have repeatedly confirmed that our people are doing everything right to care for each other. However, your statement about an "outbreak" is not accurate. This has not occurred in any way whatsoever. Our processes are working to take care of our people and we are committed to making sure it stays that way. I'm proud of how amazingly all of our team members are taking the responsibility to protect each other's health. I believe in them and their capability to keep making wise choices as they've been doing every day. That's the Sweetwater Difference - our employees standing side-by-side with each other even in the midst of challenging times and continuing to take care of our customers who are counting on us to help them create beautiful music and achieve their musical dreams. If you'd like to talk with me more about any of this, I'd be more than happy to do so. - Jeff Ostermann, Chief People Officer