Great Company! - Sales Engineer Sweetwater Employee Review

4.0
Oct 13, 2013
Recommend
CEO approval
Business outlook

Pros

You get to be around the newest and greatest gear, you're one of the first in the country to find out about new product releases, the on-site lending library lets you take home gear and try it out, on-site dry cleaning, DVD Library, cafe, and game room. The systems used at Sweetwater (database) is a phenomenal asset, quick and easy workflow and integration makes our job a lot easier. You can make as much as you want to make and the work seriously isn't that hard....simply stay on the phone as much as possible and your business will grow. You aren't micromanaged at all, meaning it's up to you to make your business grow. You set the prices and margin (within limitations) and you handle the customer as if you were the manager.

Cons

The database goes down pretty regularly, it can put a damper on your productivity. Even though Sweetwater is a great company, it's still sales...meaning some people are still cut-throat and some senior guys will try to steal your sales. In fact, some senior guys will go through all the shipped invoices and call you up about it...pretty sad when management warns you that will happen (and why aren't you, management, doing anything about it)? I'm not a huge fan of the cafe, it's overpriced and the food is mediocre at best.

Explore other reviews about Sweetwater

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Cons

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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