The Truth about Sweetwater - Senior Software Engineer Sweetwater Employee Review

2.0
Jan 31, 2020
Recommend
CEO approval
Business outlook

Pros

After 90 days of employment you get wholesale prices on music equipment (if you're into music this is a big pro). There is an onsite Doctor and Nurse available to use as needed. They have flexible schedules for the most part.

Cons

The insurance is very expensive compared to other area companies. For family medical and dental I paid over 9K per year, so you need to take that into account when looking to work there. Although the owner also owns Longe Optical, Sweetwater does not offer vision insurance. The 401K match is a measly 20%, that's much lower than other area companies. Sweetwater does not offer bonuses. In terms of paid holidays we got a total of 6 ...again much less than other local companies (see a pattern here?). This is the only place I have ever worked as a salaried professional where you are attached to a time clock (even out and back in from lunch break). This clearly demonstrates a lack of trust in employees from leadership. At the end of 2019, Sweetwater's annual revenue was at $800 million dollars (almost a billion dollar company), and their benefits are terrible in comparison! I'll finish with this - I provided a 3-week notice, and 4 days later, just days before Christmas, the leadership in IT made the call to make the next day my last day - just highlights the type leadership they have in IT. Oh, and the one in charge actually had the nerve to ask me to not write a glassdoor review...wow!!

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Sweetwater Response
6y
Thanks for your feedback. We work very hard to keep our benefits attractive and affordable for all our team members. Costs per employee can of course vary somewhat based on which packages they select. However, because of our efforts at cost containment, we can share that Sweetwater employees have seen close to a 0% annualized increase in the cost of their healthcare benefits over the past 5 years. This has occurred during a period in which most other employers benefit costs to employees have increased in excess of 10-15% per year. Currently, family medical insurance premiums are only $6,800/year after wellness credits which is very competitive for our plan that has the widest possible network in our area, including every major hospital and clinic. Another huge benefit is our onsite medical clinic with no co-pays or charges for routine meds, saving many employees and their families hundreds of dollars per year. Our 401K is bolstered by a profit sharing program that everyone receives, regardless of their participation in a 401K, to combine for a healthy program. When you factor in this year's profit sharing, the "real" matching % comes out to 45%. Also, we recently updated our Paid Day Off (PDO) policy. All employees now start at a minimum of 10 days and we increased PDO levels for additional years of service across the board. Regarding your notice concerns, in a small number of situations we find that employees who have done a good job prepping their area for their transition can benefit from the additional time off or time to prepare for stepping into their next role. This is never done with ill-intent - but only with the goal of helping those individuals and the team they are leaving behind make the best possible transition...and, again, this happens in a very small number of situations. Thanks again for your feedback. We're always listening to help make things better.

Explore other reviews about Sweetwater

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Cons

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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