Great company - Senior Writer Suso Digital Employee Review

4.0
Apr 22, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good people Continuous training Advancement opportunities

Cons

Progress tracking procedure on multiple platforms that waste time

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Suso Digital Response
10mo
We're glad to hear that you appreciated the competitive pay, supportive team, ongoing training, and growth opportunities. These are core values we strive to uphold across all departments. We also appreciate your constructive feedback regarding the progress tracking procedures. We recognize that managing tasks across multiple platforms can sometimes create inefficiencies, and we are actively exploring ways to streamline these processes to improve productivity for all team members. Wishing you continued success in your career, and thank you again for being part of the team. - The SUSO Team

Explore other reviews about Suso Digital

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

-great managers who promote work life balance. -many opportunities to learn and grow. -rewards based on performance and client satisfaction. -horizontal organization with an open door policy. Encouraged outreach to all levels of peers, co-workers and leaders.

Cons

-long term job insecurity. -overcommunication is important, especially for remote workers.

2.0
Jun 18, 2025
Recommend
CEO approval
Business outlook

Pros

- Flexible working hours - Supportive, knowledgeable peers - Inflation raises

Cons

- Top management lacks essential soft skills such as communication, people management, and the ability to motivate. - People in leadership roles often demonstrate poor interpersonal awareness and a lack of emotional intelligence. - Management is overly confident in their own decisions while frequently doubting and openly undermining the competence of employees. - Department managers prioritize appeasing the managing director over supporting their own teams. - Feedback culture is dishonest and misleading - both at the company-wide level and in one-on-one interactions. - "Honest feedback" is often used to diminish employees rather than help them grow. - Daily operations are chaotic and stressful due to poor communication and constantly shifting procedures. - Complete lack of clarity and predictability creates a constant sense of uncertainty for employees - one month it's hiring new people and celebrating growth, the next it's sudden layoffs due to sales dips. - Even long-term employees can be let go without any internal communication - no announcements, no transparency, just silent removals that leave other teams wondering what happened. - Employee well-being is treated with superficial concern at best, often reduced to box-ticking without real follow-up or meaningful action. - There is a general lack of care or interest in genuinely hearing employees out or acting on their input. - There is a noticeable increase in responsibilities without any corresponding training or support.

3
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Suso Digital Response
10mo
As a growing and ambitious company, we continuously adapt to new technologies and strive to maintain the highest industry standards, providing our clients with top-quality services. To achieve this, we ensure clear communication of expectations, along with providing appropriate tools and support for employee development. Occasionally, however, we must make difficult decisions regarding individuals who lack motivation or struggle to keep pace with necessary changes. We cannot agree with your remarks regarding employee well-being or internal communication practices. We dedicate significant attention and effort to these areas and take pride in the HR standards we maintain. As a remote-first company, we consistently operate well above industry norms in these aspects. Nevertheless, we appreciate your feedback on communication, leadership, and for openly sharing your perspective. Despite the context of your review, your comments are valuable and will be used constructively to further improve. We wish you success in your future endeavors. - The SUSO Team
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