Good Intentions, Poor Execution - Account Manager Suso Digital Employee Review

-great managers who promote work life balance. -many opportunities to learn and grow. -rewards based on performance and client satisfaction. -horizontal organization with an open door policy. Encouraged outreach to all levels of peers, co-workers and leaders.

-long term job insecurity. -overcommunication is important, especially for remote workers.

- Flexible working hours - Supportive, knowledgeable peers - Inflation raises

- Top management lacks essential soft skills such as communication, people management, and the ability to motivate. - People in leadership roles often demonstrate poor interpersonal awareness and a lack of emotional intelligence. - Management is overly confident in their own decisions while frequently doubting and openly undermining the competence of employees. - Department managers prioritize appeasing the managing director over supporting their own teams. - Feedback culture is dishonest and misleading - both at the company-wide level and in one-on-one interactions. - "Honest feedback" is often used to diminish employees rather than help them grow. - Daily operations are chaotic and stressful due to poor communication and constantly shifting procedures. - Complete lack of clarity and predictability creates a constant sense of uncertainty for employees - one month it's hiring new people and celebrating growth, the next it's sudden layoffs due to sales dips. - Even long-term employees can be let go without any internal communication - no announcements, no transparency, just silent removals that leave other teams wondering what happened. - Employee well-being is treated with superficial concern at best, often reduced to box-ticking without real follow-up or meaningful action. - There is a general lack of care or interest in genuinely hearing employees out or acting on their input. - There is a noticeable increase in responsibilities without any corresponding training or support.