Great people, not so great management - Account Manager Suso Digital Employee Review

3.0
Nov 13, 2024
Recommend
CEO approval
Business outlook

Pros

- People are great, there's a friendly atmosphere between peers, you can always count on others - Pay is good, there are also many opportunities to get some bonuses - Full flexibility and remote work - Nice office - Company parties are awesome

Cons

- Lack of clear career paths, it's hard to tell what needs to be done to get promoted, and even if you do what you're told your promotion can still be turned down - A lot of chaos and stress on everyday basis, communication issues, procedures changing overnight - Management deprived of soft skills, seem to be focusing only on revenue

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Suso Digital Response
10mo
Thank you for sharing your feedback and for the time you spent with us over the years. We’re pleased to hear that you enjoyed the team dynamic, flexibility, and work environment as these are aspects we continuously strive to protect and nurture. It’s also great to know that the bonus structure and team events left a positive impression. We understand the importance of clear career development, and we’d like to clarify that structured progression paths are in place across all teams. Each position includes transparent salary bands and clearly defined expectations for advancement. We also run regular appraisal cycles designed to support goal-setting aligned with each individual’s strengths and aspirations, goals that are always discussed and agreed upon collaboratively. We’re continuously evolving, and we welcome open feedback about our managers and internal processes. Creating a workplace where people feel heard, valued, and empowered to grow is a responsibility we take seriously. Thank you again for your input and we wish you all the best in your future endeavors. - The SUSO Team

Explore other reviews about Suso Digital

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

- Good place to build hands-on SEO content experience - Exposure to different clients, industries, briefs, and content formats - Helpful for learning agency workflows, content systems, editing processes, and SEO expectations - Opportunity to improve research, structure, and content quality over time - Got to work with some amazing and highly talented people - Flexible working style, as you could manage your time as long as the work was completed

Cons

- Pay was low compared to the level of work, experience, and responsibility expected - Growth opportunities were limited and not always handled fairly - Office politics affected decisions around recognition, promotions, progression and access to opportunities - Some experienced team members could be overlooked even after years of consistent quality work - Content management was poor, especially around planning, quality control, writer support, and feedback - Feedback around progress was not always fair and at times felt biased rather than based on the actual quality of the work

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

-great managers who promote work life balance. -many opportunities to learn and grow. -rewards based on performance and client satisfaction. -horizontal organization with an open door policy. Encouraged outreach to all levels of peers, co-workers and leaders.

Cons

-long term job insecurity. -overcommunication is important, especially for remote workers.

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