Great startup to learn the ropes, but your role becomes stagnant after the initial thrill - Marketing SurveySparrow Employee Review

Thanks for taking the time to share your feedback on Glassdoor, we really hoped you had a direct conversation about your concerns as an early employee with the right stakeholders in the company. Nevertheless, I hope we are able to answer your concerns here; 1. Vision - It would have been helpful if more details on vision were shared here to be able to exactly answer your concerns however our vision is “We are committed to helping businesses & individuals to refine experiences at every touchpoint”. We apologize, we probably didn't do a great job in communicating the same and you understanding the same. We will take measures to educate all employees on it more frequently. 2. Salary - Although we are a seed-stage 3-year-old start-up, we do ensure we follow best practices & offer salaries, ESOPs among other benefits within the budgets of the company. We also always share the salary offered with break-ups as per the company standards during the interview process itself. Any candidate has the right to accept or decline the offer before joining the company as an employee. If you can describe the tricks used to accept a low salary please send us a note and we will ensure it is addressed immediately. Additionally, once a candidate joins we have a yearly appraisal process the details of which is available for all employees. Under the appraisal process, depending on the employee contributions and performance they are further awarded hikes, promotions and stocks. Also, above and beyond the salary we also offer employees other benefits such as Insurance, Gratuity, severance package, Internet reimbursement, free office furniture to set up a home office, free lunch, dinner and snacks at the office, learning and developments programs. 3. Promotions - We have a standard process of recognition, rewards and promotions which is documented and available for all employees to set their own growth path in the company. Also, to ensure there is no bias the reviews within the company are anonymous and evaluated based on 360 Degree Feedback. Employees are promoted based on their culture, attitude, positive contributions and not based on the number of years of experience alone. 4. Managers - We are perplexed to hear about toxic managers, just as employees even managers are frequently anonymously rated by peers and colleagues to ensure we maintain employee-friendly culture. We have not yet seen any such feedback from employees so far. However, if you can share details we would be happy to address them for the existing employees. Lastly, glad you had lots of learnings from the association with the company, we encourage learning by doing rather than classroom sessions or spoon-feeding.