Customer Success Manager - Customer Success Manager SurveyMonkey Employee Review

Micro-management from unprepared and unprofessional management makes the task of talking to customers a very annoying obligation. Be prepare to defend your solution to customer about functions that this tool does not do at all. High management does not really care about the product and improvements of the software which is rarely discussed into thousands of meetings you are supposed to attend.Don't even think about any change when you start as if you do so you will be "Terminated"...this is how they call!..Being a "YES SIR" to everything even if you are 100% sure it is a wrong B2B practice at the Enterprise Level.