Questionable decisions in management - Customer Relations SurgeU Employee Review

Kingdom-focused with a mission to change lives! Opportunities for growth if you’re proactive and take initiative High-energy environment with motivated team members Leadership is ambitious and focused on scaling the business

Can be fast-paced to the point of feeling chaotic at times Processes and systems are still developing Work-life balance can fluctuate depending on workload Communication between teams isn’t always consistent Expectations can shift quickly as the company evolves

I’ve learned more in one year here than in the previous five years of my career. Not because of more hours, but because of more effective hours. Leadership challenges you to think differently about what actually moves the needle. The mission is real, not a slide deck, and it doesn’t come at the expense of business rigor. There’s an expectation that you bring kingdom-level purpose and marketplace-level execution. The impact on clients, students, and people is tangible. Speed, strategy, excellence, mentorship. All of it raised my standard for what good work looks like.

This is a well-established company that still operates with a startup mentality. Pivots are frequent. Products launch and get pulled based on real KPIs. Leadership is honest, sometimes bluntly so, and a project you worked on for a month may get scrapped. If you need every idea affirmed or can’t handle constructive criticism, this will be tough. If you’re coachable, you’ll grow faster than you thought possible. This place requires an equal balance of purpose, people, and profit. If you only care about results but aren’t kind and don’t connect with the mission, you won’t fit. If you love people but don’t care about execution, you’ll get overwhelmed. Bottom line: I’d recommend Life Surge to any driven, high-character person who wants to be sharpened and utilize their gifts to drive results. The mission is real. The growth is real. And the challenge is worth it.