Toxic Workplace - Sales Surety Systems Employee Review

Thank you for taking the time to submit your review - we are sorry to hear that you were not happy with your three years here at Surety Systems. We must not have been the right culture match for you when you worked here years ago. We have made many positive changes that I think you would have liked. We abandoned telemarketing 5+ years ago and have grown substantially since then. Almost all of our sales outreach is via email, marketing and set conference calls with clients. We agree that we used to be male dominated and have taken many steps to be more inclusive as evidenced by our key managers in marketing, accounting and business development all being female (and all awesome!) Actually we have been 50% male / 50% female for at least the last year. It goes without saying that we equally value the contributions of everyone here on the team. Everyone is given the same opportunity to advance their career and are judged on their performance and merits alone. We believe our vacation schedule is generous since, at a minimum, it includes 8 vacation days, 14 days PTO plus the full week between Christmas and New Years off. All employees were also out of the office last year for a company wide 4 day conference in Las Vegas. Our flex time policy allows for earlier/later arrive and departure from the office. There is also additional 12 days off per year based on comp time. We understand that work/life balance is crucial for the success of everyone here at Surety, both personally and professionally. All managers at Surety receive training prior to taking on any direct reports but you’re right, the individual employee training is something that we are always striving to improve. With the enormous growth of our business in just the past two years, the new software and technology that we have implemented to complement our growth has been a learning process for everyone. All employees at Surety go through a comprehensive on-boarding process and have allocated time with each business unit to understand our overall brand/mission/values, as well as learning the tools and techniques they need to be successful in their particular position. We find our open-office concept to be extremely valuable as everyone can collaborate freely, plus gives us plenty of room to set up the corn hole boards on Friday afternoons during one of our famous GMABs :) Since everyone in the office is granted access to our shared Pandora station that plays over our speakers, we understand that not everyone’s music tastes will be the same but again, everyone has their own choice to pick or change the music. As always, we welcome any additional feedback you may have so we can continue to improve and we wish you the best of luck on your next endeavor. Please feel free to send a note to hr@suretysystems.com so we can continue the conversation.