Great Company, Great Culture - Account Manager Surescripts Employee Review

5.0
Oct 23, 2019
Recommend
CEO approval
Business outlook

Pros

Surescripts is a great place to work! The culture is very collaborative and everyone is so helpful. Fast paced and always evolving. I look forward to going to work and working with my team members. The company keeps employees informed and updated on important topics. Customer satisfaction is very important to the company and that is reflective in the organization and the teams. Overall, very satisfied at Surescripts and pleased to be part of the Surescripts team.

Cons

Currently, there aren't any negative aspects of working at Surescripts

Explore other reviews about Surescripts

5.0
Oct 1, 2025
Recommend
CEO approval
Business outlook

Pros

Strong leadership, values and work life balance. Competitive above market benefits/compensation

Cons

new ownership driving workflow fluctuations, not necessarily a negative but more frequent fire drills and impromptu pivots

1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent individual contributors and dedicated frontline teams who support one another through an incredibly difficult corporate culture.

Cons

Leadership within the Technology and Security organization operates entirely on fear, micromanagement, and self-preservation. Transparently reporting organizational risks or highlighting operational gaps is treated as a personal threat by management rather than a professional duty. The leadership style relies on moving goalposts, extreme gatekeeping (like exhausting daily interrogation-style briefing traps), and intentionally vague performance feedback so success can never actually be achieved. Top-performing professionals are systematically targeted, isolated, and managed out through fabricated performance issues to protect executive reputations. Furthermore, the HR department is completely toothless. Detailed, explicit exit interviews outlining this exact abusive behavior and naming impacted employees are met with empty empathy but zero corrective action. HR routinely chooses to protect toxic executives over maintaining basic workplace ethics. Since the corporate takeover, the culture has entirely shifted from psychological safety to compliance through fear, causing widespread burnout, anxiety, and a mad dash for the exits by top talent. If you are considering a job here, do yourself a favor and reach out to former employees on LinkedIn, and hear about it directly.

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