Discount Great ! Career choice dismal... - Floor Lead Sur La Table Employee Review

1.0
Jan 19, 2010
Recommend
CEO approval
Business outlook

Pros

Overall the customers are wonderful; they like to cook, are open to suggestions and return for more advice. Most sales associates are "passing through" met many over qualified, highly educated professionals that would not normally be in a retail environment.

Cons

Management seems to have a severe disconnect with the day to day operations. Holiday hiring consisted of employing up to 25 additional staff members, promising them 25 hours or more. Actual work was 1 day a week, 4 hours shifts, the 25 or more hours was really only available for 2 weeks during the holidays. Training is not consistent. Employees working for the company for three - fours years have not seen any pay increase in over a year.

Explore other reviews about Sur La Table

5.0
Mar 21, 2026
Recommend
CEO approval
Business outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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