I Give Them A Year - Manager Sur La Table Employee Review

1.0
May 11, 2017
Recommend
CEO approval
Business outlook

Pros

Some of the great people, both associates and local customers. Generous 40% discount, only off regularly priced merchandise. Associates should be allowed to double-dip off clearance merchandise. Easier/faster to get rid of. For full-timers: benefits.

Cons

What isn't wrong: starts from the top. There's no CEO, no regional, only incompetent higher-ups including a DM that should have been fired a long time ago for his lack of leadership skills (stop pulling out the management book and be human) who do not listen to their staff needs. Guess what? Every store is different. Not one is alike. Get some new interesting merchandise! Every year it's the same items just different color. Boring and uninspiring. Nothing makes you special anymore. Pay your staff more. Never worked in a company where the turnover rate was so high. Learn how to talk to your people. Happy associates-->happy customers. It's not brain surgery. And don't require your staff to fulfill ridiculous availability requirements when you are not even able to give them more than a 4-hour shift a week. Also, the MOD program= garbage! Sometimes there's no one to manage other than one associate.

Explore other reviews about Sur La Table

5.0
Mar 21, 2026
Recommend
CEO approval
Business outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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