Great Concept.....Poor Leadership....Horrifying Corporate Office - Floor Lead Sur La Table Employee Review

Leadership in the stores are expected to run multi-million dollar businesses on zero training, no motivation and SOP's that are founded by corporate officers that have never actually never worked in the field! As previously stated, they want to have a MOD program that is similar to other retailers, yet stores never have more than 1 sales person working at a time....so who are they actually MODing? If the company can no afford to hire the right people, support the stores with appropriate payroll and training, they have not right in staying in business.