Store Manager - Store Manager Sur La Table Employee Review

2.0
Jan 24, 2017
Recommend
CEO approval
Business outlook

Pros

Good Discount Lots of free product (for store managers/resident chefs, PT employees have lots of opportunities to win Great training material for everyone

Cons

I could go on forever. As a Store Manager, you are viewed less as a manager, and more as The Best Salesperson. Yeah, I can sell. But true skills in management are wasted, as there is actually no control by Store Managers. Exact hours for scheduling your store are dictated, with no ability to control for your specific locations needs. I would go from being able to give employees 30 hours a week, to maybe 8 the following, and have to tell them they needed to stay available for the possibility of 30. I had some great people, and was proud of achieving great KPI's, comps, and doing well. But it was never enough. Even when you're in the top of your district or company. Up 200% to goal? What could you have done to increase conversion? I'm not kidding, that was a factual experience. Maybe I just had a bad District Manager. I was there during the CEO transition, and and many transitions before that. Every time, there was hope things would get better, but they would not. Bottom line, it would be a good management position for someone who has actually never managed before. Because you're not managing, your the mouthpiece for corporate, who often is clearly out of touch

Explore other reviews about Sur La Table

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Very fun work - Get to work with professional chefs - You will actually learn more about cooking in this position than you will taking the classes - Employee discounts

Cons

- Low pay with no opportunity for advancement, not a career path - Sometimes kitchen is understaffed, putting a lot of pressure on you

1.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

I gained lots of knowledge & was inspired to cook.

Cons

What was once a fun job, became chaotic & sad!

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