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      Technical Support - Technical Support Agent SupportTechs Employee Review

      5.0
      Feb 28, 2018
      Technical support agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The environment was very relaxed. We didn't have to follow any scripts in our calls. Every level of staff was very friendly in my experience. I really enjoyed working for them.

      Cons

      Call volumes can be ridiculous sometimes, but the company makes up for it by providing free lunch/dinner.

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      5.0
      Nov 1, 2021
      Soc analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly environment, great work life balance, wonderful people.

      Cons

      Will need to be willing to work hard if you want to continue advancing.

      1.0
      Oct 2, 2019
      Technical support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you can quit, you can quit

      Cons

      -very dirty work environment, place never gets cleaned full of garbage and insects -no advancement opportunities -low pay -bad benefits -place is a revolving door, people quit all the time and is always short staffed -company has lost many accounts over the past couple years and when they do they will fire all the people working on that account, they dont care about their employees at all -do not work for this company you have been warned

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