Pros
Make your own hours. If you could repair 5+ computers at a time and did, you made more money than you knew what to do with.
Cons
A lot of experts would complain in the IRC chat (which is the con) that they had no clients sent to them while others were bogged with endless calls, it was biased based on ability (which is a pro). People were "decerted" and not allowed to take more calls with an off with your head type style, which left every tech nervous. They had so many techs, so many incoming calls, so much work to figure out who was cheating the system and who deserved to be paid that sometimes innocent experts had to wait for pay or were blocked from some pay needlessly. Geek Squad is gone now. There were top techs who acted like they walked on water and tortured some of the techs who were "newbies" and were not at a superior level of IT.