Remote $14 - Customer Service Representative SupportNinja Employee Review

1.0
Feb 11, 2024
Recommend
CEO approval
Business outlook

Pros

work from home not really a pro but paid bi-weekly

Cons

poor communication and let your go with very little notice

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SupportNinja Response
2y
Thank you for sharing your feedback. We appreciate your recognition of our commitment to work-life balance, including our work-from-home setup and biweekly pay schedule. We understand your concern regarding any instances of poor communication and abrupt departures. We take this matter seriously and we're continuously improving our practices. At SupportNinja, We Value Our People First, and we're committed to fostering transparent and respectful communication throughout all aspects of employment. Your insights are invaluable as we work towards enhancing our workplace culture and employee experience. Thank you for your contributions during your time with us, and we wish you success in your future endeavors.

Explore other reviews about SupportNinja

5.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

WFH, Managers are approachable and HR response quickly.

Cons

Salary is low. lack of engagement and no salary increase.

4.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

Good Team Lead, policies that are easy to follow, very flexible if explained properly

Cons

Not enough opportunities for permanent positions, the pay was decent, but could be a bit better

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