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      SupportNinja

      Engaged employer

      SupportNinja reviews

      Supportive colleagues overshadowed by dismissive leadership - Customer Service Representative II SupportNinja Employee Review

      2.0
      May 11, 2026
      Customer service representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment between other colleagues or ninjas

      Cons

      SDM, SSDM and Directors blatantly tells ninjas that they are replaceable. And that they can show the door out for ninjas who don't want to yield to their rules.

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      5.0
      Jan 20, 2026
      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH, Managers are approachable and HR response quickly.

      Cons

      Salary is low. lack of engagement and no salary increase.

      4.0
      Jan 27, 2026
      Data entry specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Team Lead, policies that are easy to follow, very flexible if explained properly

      Cons

      Not enough opportunities for permanent positions, the pay was decent, but could be a bit better

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