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      SupportNinja

      Engaged employer

      SupportNinja reviews

      Management sucks - Customee Service Representative SupportNinja Employee Review

      1.0
      Mar 11, 2026
      Customee service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      HMO day 1 Free meal

      Cons

      some managers really play favorites and its so obvious. the moment you dont agree with them, youre suddenly the one getting targeted with extra workload. they even asked us to leave positive reviews on dito before when the experience wasnt even positive for employees lol.

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      5.0
      Jan 20, 2026
      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH, Managers are approachable and HR response quickly.

      Cons

      Salary is low. lack of engagement and no salary increase.

      4.0
      Jan 27, 2026
      Data entry specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Team Lead, policies that are easy to follow, very flexible if explained properly

      Cons

      Not enough opportunities for permanent positions, the pay was decent, but could be a bit better

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