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      SupportNinja

      Engaged employer

      SupportNinja reviews

      good job until they cut our hours - Customer Service Representative SupportNinja Employee Review

      4.0
      Oct 7, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      fair pay easy job, work from home, good team,

      Cons

      I really enjoyed the job but sadly they cut our hours from full time to part time. Aside from that nothing bad really i can think of. Annoying calls sometimes but thats customer service. The systems could be annoying also and outdated.

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      5.0
      Jan 20, 2026
      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH, Managers are approachable and HR response quickly.

      Cons

      Salary is low. lack of engagement and no salary increase.

      4.0
      Jan 27, 2026
      Data entry specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Team Lead, policies that are easy to follow, very flexible if explained properly

      Cons

      Not enough opportunities for permanent positions, the pay was decent, but could be a bit better

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