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      Superior HealthPlan

      Part of Centene

      Engaged employer

      Superior HealthPlan reviews

      Leadership Vacuum - Administrative Superior HealthPlan Employee Review

      1.0
      Nov 30, 2015
      Administrative
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation and benefits are fair; most employees are friendly; health and wellness programs and free flu shots; some opportunity for advancement

      Cons

      Very poor leadership in middle management. Overall, there is general feeling of dread and paranoia within the company. Middle management seems more concerned about wielding their limited power over subordinates, instead of fostering an environment of collaboration and teamwork. Managers are extremely passive-aggressive towards workers, and seem reluctant to delegate important projects/work. If you don't kiss major butt at Superior - you will fail.

      Explore other reviews about Superior HealthPlan

      5.0
      Jan 17, 2026
      Program coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive benefits and pay. There are a lot of growth opportunities. Work-life balance with generous PTO including preventive care hours.

      Cons

      Quality and metrics effect your bonus.

      avatar
      Superior HealthPlan Response
      5mo
      Thank you for taking the time to share your experience, and we’re happy to hear that you made use of the PTO and time off for preventive care visits. The health of our employees is incredibly important to us, so we’re glad these benefits are helping you stay healthy and supported. If you would like to share any additional feedback, do not hesitate to email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
      3.0
      Dec 10, 2025
      Service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, decent pay

      Cons

      Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

      avatar
      Superior HealthPlan Response
      6mo
      Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
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