Great and OK, all at Once - Operations Manager Sunstates Security Employee Review

4.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great regional leadership, amazing group of peers, job autonomy, selective client base, amazing team of supervisors and officers. The job itself has been a fantastic experience.

Cons

The pay. It’s below what an experienced operations manager should make. WELL below, and with no hope on the horizon, as we’re all subjected to minimal 3% increases annually. That’d be fine IF we’re were up to par on the pay scale, but we’re not, so it’s a continuous struggle. Also feel unappreciated at the Corporate level. We’re told to encourage and praise our officers, and strive to get them pay increases (which is exactly what we SHOULD be doing, as they’re absolutely what drives our industry), but where’s the effort when it comes to Ops?

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Sunstates Security Response
2mo
Thank you for leaving a review. Your comments and concerns will be shared with the leadership team.

Explore other reviews about Sunstates Security

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

I've had a great experience working for Sunstates Security. One of the biggest advantages is the company's commitment to its employees. Management is supportive, approachable, and genuinely cares about employee success and well-being. The company provides opportunities for growth and advancement, making it a great place for individuals looking to build a long-term career in the security industry. The work environment is professional, team-oriented, and focused on delivering excellent service to clients. Training and communication are strong, helping employees feel prepared and supported in their roles. Benefits are competitive, scheduling is generally fair, and there is a strong emphasis on recognizing hard work and dedication. Overall, Sunstates Security is a company that values its people, promotes a positive workplace culture, and offers solid opportunities for career development.

Cons

None that we can think of.

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Sunstates Security Response
9h
Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback will be shared with the management team.
5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I work in a nice and quiet location all by myself

Cons

I had to train myself. It felt like I was back in the military in the beginning with just an SOP to aid me on my first day.

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Sunstates Security Response
1d
Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback will be shared with the management team.
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