Wont take a step into the present - Field Mechanic Sunstate Equipment Employee Review

1.0
Dec 5, 2018
Recommend
CEO approval
Business outlook

Pros

Par pay & benefits are typical, you will make an extra 15-20 hours overtime, but not worth it

Cons

Ancient equipment that never gets serviced, techs that have no diagnostic skills, lazy techs, lazy drivers, incompetent managers, no training, wont step into the future, rely on old technology and outdated tools, no company e mail, no company phone, cant take truck home, you have to let whoever is on call use your truck and tools, more concerned about tech appearance than performance of equipment.

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Sunstate Equipment Response
7y
We appreciate you taking the time to provide your feedback. We are disappointed to hear that your experience with Sunstate was less than stellar. Overall our fleet of equipment is some on the youngest in the industry. We are constantly working to provide our branches with the best fleet available, including purchasing new equipment and retiring older equipment on a regular basis. Sunstate has developed an in house maintenance program that provides some of the most advanced technology in the industry for our technicians. In addition our management training program has been recognized in the industry and we pride ourselves on providing ongoing training to all employees. We are sorry you did not enjoy your experience at Sunstate, not every place is for everybody. We are interested in learning more about any issues you may have experienced. Please reach out to me or our People Services team at feedback@sunstateequip.com.

Explore other reviews about Sunstate Equipment

5.0
May 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company positioning itself for the future.

Cons

Tough road ahead but opportunities are endless.

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Sunstate Equipment Response
2w
Thank you for your feedback! We share your optimism about the future Sunstate is investing in the capabilities, talent, and strategy needed to strengthen our position in the market, and we're excited about what we can accomplish together. We appreciate your recognition of that momentum and your role in helping shape what comes next.
2.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salary was very good for market, with decent work-life balance. Branch employees are great coworkers.

Cons

Hard times are back for the construction industry and the Sunstate tech experiment is over. After a couple years of moderate investment in trying to bring their internal and customer tools out of the Stone Age and compete with their major competitors' offerings, Sunstate decided to cut their losses and go back to business as usual rather than make the organizational changes necessary to let their teams do real work. Leaders and executives planning for months to produce vague, unmeasurable goals for the quarter that just flew by should have been the first sign that the end was near, but they limped on for a while before calling it a wrap with multiple rounds of layoffs. This affects roles across the company who rely on increasingly aging and broken tech to do their jobs, and customers who remain fully dependent on their reps to get any reporting or issues fixed. The only technology investments Sunstate is making now is increasingly intense performance monitoring of drivers and technicians in response to their industry-leading turnover numbers. The "we're a family" line was always nonsense but it truly ended after the Wattses exited.

1
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Sunstate Equipment Response
3mo
Thank you for your feedback and for recognizing the strength of our team, compensation, and work environment. We acknowledge the challenges facing the construction industry and the impact that recent changes have had across the business. Decisions around structure and investment are made with a focus on long-term sustainability and performance, and we understand they can create uncertainty. Technology remains a critical part of our strategy. While our approach continues to evolve, we are committed to investing in tools and systems that improve both the customer experience and how our teams operate day to day. We also recognize the importance of clear, actionable goals and strong communication from leadership. That is an area we continue to focus on as we strengthen alignment and execution across the organization. We appreciate candid feedback and remain committed to building a stronger path forward.
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