Overly Complicated - Customer Service Representative (CSR) Sunsource Employee Review

3.0
Jan 18, 2025
Recommend
CEO approval
Business outlook

Pros

When I think of “Pro” I think something that is better or unexpected about a job that makes it better than a comparable job. I can’t think of anything at Sunsource.

Cons

Adversarial relationships with different department within company, I/e Credit, Pricing, other employees. Typical large corporate level out of touch with lower 3-4 level employees.

Explore other reviews about Sunsource

5.0
Jan 8, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Fast growing with lots of opportunity for advancement. Diverse product offerings. Lots of available training. Lots of resources avaialble across the board. Strong leadership that works closely with the team to ensure goals are met. GREAT people at this company.

Cons

None that I can think of

1.0
Nov 5, 2025
Recommend
CEO approval
Business outlook

Pros

Having supportive peers and colleagues.

Cons

Lack of effective training structure, poor incentives and commission, and shortages in inventory. Outdated systems are in place. Very old fashioned way of running the business that has not been proven to be effective. Outdated software systems with conflicting product pricing and inventory management. Poor communication from upper management and delay in responding to important issues as they arises. There’s no room for upward mobility or future advancement with this company.

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