Toxic culture with unrealistic expectations - SEND Consultant Sunshine Support Employee Review

The team is genuinely lovely on the whole. The results of advocacy for clients.

Alignment, the ethos, inclusivity, neurotypical awareness and what the company stands for for clients isn’t supported into the workplace. Over time is expected and disregarded as part and parcel of the job role. Whilst working can feel flexible it is often an on demand service and your presence expected. The job role forever changes on a whim, quite often without consult and again an expectation that you accept new workload and these changes. Tasks and goal posts continually move to suit others needs. New tasks are added to work load extending your hours and time without compensating for it and again without consult. Likewise things outside your remit of hours and contract are added, adding again to work load, hours and unsociable hours also, you are assigned things without the basic etiquette of simply asking. “No” may be a full sentence, but cannot be used here as delegation happens and that’s final. You’re encouraged, and actively scrutinised to use your own personal social media to push out content, boost views, love posts and create a false narrative ultimately trying to increase sales and targets to create cash flow. This is actively placed and monitored on your PMR. Training and progression is all in house, there is no career growth with any qualification. Again expectation to attend in house training even if these don’t align with your working hours which leads to awkward conversations which go unanswered. PMRs feel designed for you to fail, even if you feel you meet requirements, continually marked down in areas you cannot control. Marked down in areas you know others themselves are not doing, yet you are penalised. With each new job change and contract a new Probation Period starts. Communication is muddy, often reneged upon, classed as “miscommunication” and pushed aside. Quarterly Meetings and Hub Days are mandatory and whilst developing connection for work colleagues, actually feel like they paper over cracks. Sales are a high priority and whilst they are part of the business, the company really needs a sale team to undertake these tasks. You need to be a “jack of all trades, which makes you a master of none”. It is not a flex to do so many roles and do them poorly which is constantly picked up upon, yet not alleviated with a more a robust staffing structure.

Honestly none. Maybe the “I survived it t-shirt”.

Horrendous from start to finish. Egotistical director that is interested in her self image only. Expects you to work 12+ hours and even then it’s not enough. More like slave drivers. Similar experience and chatter amongst all the employees working for her but behind her back always.