UNPROFESSIONAL - Part Time Sales Associate Sunglass Hut Employee Review

1.0
Sep 17, 2014
Recommend
CEO approval
Business outlook

Pros

I worked at the Flagship store so there was an awesome DJ. You meet people from all over the world who are touring Times Square.

Cons

Management is TERRIBLE. They don't care about you all they care about is making goal for the day. If you don't kiss up they won't give you hours. If you complain and ask for more hours they'll give excuses on why you can't get more and they'll give you less days. They treat you like garbage and expect great performance. Zero training. Biweekly pay. Management isn't upfront. They like who they like and if they don't like you they will shun you. They will hire new people but they won't even give their current employees hours. 30 minute lunch breaks. The pay is high for retail but you're better off taking a little less pay at another company that will actually give you hours and appreciate your time and contribution.

Explore other reviews about Sunglass Hut

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Commission is good especially for busy days. Good work culture. Supportive DEI practices.

Cons

Mandatory holiday coverage is inconvenient.

4.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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