Bad Economy Not Much Of A Choice - Customer Service Representative Sunbelt Rentals Employee Review

3.0
Jan 7, 2010
Recommend
CEO approval
Business outlook

Pros

Pay is okay. I like the hours for the most part. Things have changed a lot though. Co workers (not management) are great to work with. I like the interaction with different people.

Cons

They can shift you where they want for any reason, that or resign. Family medical issuses will get you moved to a lower position if you take off any time that is not good for management. (I'm talking 1/2 day a week only twice). No real perks, other than being told at least you still have a job. Opinions are really not wanted, nor do they matter. I feel I am now just another number. Work alone 10 hrs in a horrible neighborhood, great feeling to leave parking lot alone in the dark. (So much for employee safety) , Oh wait we worry about OSHA, not off time kidnapping, robbing, or raping in the parking lot.

Explore other reviews about Sunbelt Rentals

5.0
Jan 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, pay and voice is always heard.

Cons

Work life balance could be a little better.

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Sunbelt Rentals Response
5mo
Thank you for this 5-star review! We appreciate your feedback and hope you continue to grow with us. Thank you for all you do!
2.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

company truck, company gas, expense account

Cons

Coercive Non-Competes: Instead of retaining talent through fair pay and competent leadership, management uses overreaching non-compete agreements to trap their workforce. Seeing colleagues like Zane bogged down by these heavy-handed tactics shows a fundamental lack of respect for employees' career mobility. Pervasive Micromanagement: Leadership insists on controlling minor details, bottlenecking progress and alienating competent employees. The Sunk Cost Fallacy: Instead of learning from mistakes, senior leaders consistently double down on poor decisions, driven by an unwillingness to admit fault. The Peter Principle in Action: The executive team suffers from an overinflated sense of their own acumen, which barely masks a fundamental lack of competence. People have clearly been promoted to their level of incompetence.

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