Incompetent Management- Manager and RVP - GSC Customer Service Representative Sun Communities Employee Review

1.0
Jan 18, 2024
Recommend
CEO approval
Business outlook

Pros

No oversight, supervisors don't seem to care whether employees perform their duties or not. They often expect you to do theirs as well.

Cons

"My time at Sun Communities was marred by high management turnover, forcing me to fill leadership voids. Despite stepping up, I was overlooked for job positions. Complaints to HR and RVP were ignored. The lack of on-the-ground support and absence of loyalty rewards made it a disheartening experience. Notably, when raising concerns about employees bullying, harassing coworkers, and neglecting job duties, the company's response was nonexistent—leaving a toxic environment unchecked. The addition of a new manager, lacking company and customer service experience, proved to be a disastrous decision. Her unprofessional behavior, including yelling, disparaging remarks about residents and employees, and even making sexually harassing comments to staff, exacerbated the toxic environment. A regrettable chapter in my professional journey. I could no longer in conscience continue to work for Sun Communities.

Explore other reviews about Sun Communities

5.0
Oct 30, 2025
Recommend
CEO approval
Business outlook

Pros

My coworkers are great and most have been with Sun for many years (which speaks volume on the kind of company Sun is, in a good way). The support I get from my team, is appreciated. The pay is decent and lot rent discount is appreciated as well. Hours are typical for my position. I think Sun is a good company to work for, if you are looking for a permanent long-term position.

Cons

It's a lot of work at our property due to multiple storms causing damage to the community, so it is hard to leave on time because there is always something to do. Working traditional office hours +some, it is hard to make it to appointments and being new I definitely don't want to miss any work.

4.0
Jun 2, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Small office, nice manager at my branch

Cons

Residents can be difficult and aggressive

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