Not worth it - Patient Service Representative Summit Health Employee Review

1.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

Convenient location on Westchester Ave, nursing staff is kind and competent, front desk team leads are great

Cons

Management issues the entire time I was there, run like a high school, no room for growth, entitled patients

Explore other reviews about Summit Health

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits and great people

Cons

Not affiliated with a hospital

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Loved the doctors I worked with and everything was great until we moved to a Summit Health multi-specialty office with a new manager

Cons

Once the office moved to a Summit Health multi-specialty office with a new Manger, the scheduling got really wonky and there were whole shifts when I would be the only MA on staff. We had a busy practice and it became insane. The new manager had no idea what she was doing- our old manager had decades of healthcare experience and this new one had an MBA and an attitude and was rarely around to discuss issues.

See reviews by: Helpful|Rating|Date|All