Lower Level Management drives away good employees - Anonymous employee Summit Credit Union Employee Review

2.0
Dec 13, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (5% matching 401k, + additional 5% profit sharing, good insurance), they have overpaid on salary for some outside hires. The senior management only focuses on the consumer side of the business and forgets the other side. The senior management's vision and culture are good, but it can be lost by the lower management.

Cons

Lower level management doesn't like to be challenged, and often threatens you to fire you, some managers do nothing but skype with their family all day, and then blame you for not working hard enough. Those same managers have the thought process of "Do as I say, not as I do" when it comes to following the procedures they try to implement. No room for growth if you're not in a branch.

Explore other reviews about Summit Credit Union

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits Community Employees Values Atmosphere

Cons

Leaves a lot of room for interpretation

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Summit Credit Union Response
1w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very positive atmosphere & welcoming during training period at HQ. Trainers are very knowledgeable & easily approachable. Staff at branch are also very supportive & helpful with continued training. Company as a whole is very invested in the wellness of their members & employees equally. Best decision I made in going back to financial industry after being in retail 25+ years. Summit definitely listens to their employees & is very open to many ideas on how to better the credit union. I have enjoyed company meetings & celebrations, they really keep you engaged in the networking functions or training sessions. Highly recommend.

Cons

Some branch locations not available in certain areas. But I know we are still growing and will eventually expand.

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Summit Credit Union Response
3w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
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