Some Good, Some Bad, and Definitely Some Ugly - Information Technology Summit Credit Union Employee Review

2.0
Jul 21, 2022
Recommend
CEO approval
Business outlook

Pros

In fairness, I did see quite a few pros during my time at Summit: *Educational Assistance is rather generous once you qualify *Solid Healthcare/Vision/Dental benefits *PTO builds up relatively quickly for full-time employees *Bonuses when the CU meets its goals were always nice to see *Most of the people are friendly and great to work with *Deep community-focused roots *HQ has a nice fitness center and cafe with reasonably-priced food

Cons

At the same time, I have to note that there were also some pain points that are worth noting: *Pay is advertised as competitive for IT, but it's also not hard to look and find other area companies offering 5-15k/yr more for essentially the same roles. *Virtually no attempts are made for retention outside of management; I've seen talented people go and then followed in their footsteps. *In many areas (with IT being a clear example), the only way to advance is to go outside the company; limited avenues for actual growth, which leads to *Astronomical turnover. While there's a "retail" side that often has high turnover due to the nature of "retail," this is also true in the back-end departments as well *Departments sometimes appear somewhat rudderless at times with conflicting or muddled direction *Trend towards bureaucracy-- lots of SVP/VP/AVP hiring, much of which is coming from outside the company.

Explore other reviews about Summit Credit Union

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits Community Employees Values Atmosphere

Cons

Leaves a lot of room for interpretation

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Summit Credit Union Response
2w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very positive atmosphere & welcoming during training period at HQ. Trainers are very knowledgeable & easily approachable. Staff at branch are also very supportive & helpful with continued training. Company as a whole is very invested in the wellness of their members & employees equally. Best decision I made in going back to financial industry after being in retail 25+ years. Summit definitely listens to their employees & is very open to many ideas on how to better the credit union. I have enjoyed company meetings & celebrations, they really keep you engaged in the networking functions or training sessions. Highly recommend.

Cons

Some branch locations not available in certain areas. But I know we are still growing and will eventually expand.

avatar
Summit Credit Union Response
3w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
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