You really have to like people to do this job - Member Service Teller Summit Credit Union Employee Review

3.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Pay, Semi-flexible schedule, received bonuses

Cons

Micro managing, long hours, pay was only okay, constantly having to explain tech/tech changes to members, being the front line to public about upper management's poor decisions and policies.

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Summit Credit Union Response
5d
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We regret that this was not your experience. Your feedback is important to us as it helps identify ways we can improve our employees’ experience. We wish you all the best in your future endeavors.

Explore other reviews about Summit Credit Union

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very positive atmosphere & welcoming during training period at HQ. Trainers are very knowledgeable & easily approachable. Staff at branch are also very supportive & helpful with continued training. Company as a whole is very invested in the wellness of their members & employees equally. Best decision I made in going back to financial industry after being in retail 25+ years. Summit definitely listens to their employees & is very open to many ideas on how to better the credit union. I have enjoyed company meetings & celebrations, they really keep you engaged in the networking functions or training sessions. Highly recommend.

Cons

Some branch locations not available in certain areas. But I know we are still growing and will eventually expand.

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Summit Credit Union Response
2d
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Medical Insurance is top tier. Low deductible and price of insurance per check is low cost. 401k match 5% after 120 days and fully vested after 2 years. Profit sharing seems very good. Eye and Dental insurance is very inexpensive. Great training programs and great culture. Very friendly people. Flexible hours. Hybrid work too.

Cons

Overall pay is mid-tier. Not as good as UWCU but not as bad as other credit unions. Have to be in role for longer period of time 6-12 months before being able to successfully promote.

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Summit Credit Union Response
5d
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. Your overall well-being is incredibly important to us, and we are committed to offering a comprehensive total rewards package that provides for the needs of you and your family as you progress through the phases of your life. Your comments are appreciated, and we look forward to continuing this journey together.
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