Great Company; Poor management - Universal Banker Summit Credit Union Employee Review

3.0
Oct 3, 2025
Recommend
CEO approval
Business outlook

Pros

I love the approach that Summit uses for members is not a "sales" approach. It makes it easier to connect with our members. great onboarding experience and training atmosphere. They really prepare you for the job.

Cons

limited room for growth for career paths internally. Would rather overlook the universal banker/ teller for Sr UB and lender positions and above after making promises of growth with onboarding. Thats probably the reason for turnover. Also the pay can definitely improve as well.

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Summit Credit Union Response
9mo
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. It’s our goal to provide employees with opportunities and support to grow their careers. We regret that this is not your experience, and your goals aren’t being met. It is essential that we provide employees with career growth opportunities Your comments are important to us, and we will use them to identify areas for improvement. If you are open to discussing your concerns in more detail, please reach out to a member of the HR team. We would appreciate the opportunity to learn from your experience.

Explore other reviews about Summit Credit Union

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits Community Employees Values Atmosphere

Cons

Leaves a lot of room for interpretation

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Summit Credit Union Response
1w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very positive atmosphere & welcoming during training period at HQ. Trainers are very knowledgeable & easily approachable. Staff at branch are also very supportive & helpful with continued training. Company as a whole is very invested in the wellness of their members & employees equally. Best decision I made in going back to financial industry after being in retail 25+ years. Summit definitely listens to their employees & is very open to many ideas on how to better the credit union. I have enjoyed company meetings & celebrations, they really keep you engaged in the networking functions or training sessions. Highly recommend.

Cons

Some branch locations not available in certain areas. But I know we are still growing and will eventually expand.

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Summit Credit Union Response
3w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
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