Bad - Food Sever Sugar Factory Employee Review

1.0
Feb 3, 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were the best thing

Cons

Bad managentment Steals tips takes 17% from us

Explore other reviews about Sugar Factory

5.0
Feb 4, 2025
Recommend
CEO approval
Business outlook

Pros

Miss the culture of the environment.

Cons

Hopefully they will expand to DFW

2.0
Aug 2, 2025
Recommend
CEO approval
Business outlook

Pros

Ability to make a good amount of tips.

Cons

Very disorganized and chaotic work environment. Restaurant layout didn't make sense, so it took too long to do anything, making it impossible to provide good service. Servers often weren't allowed in the kitchen to ask about food, and food sometimes took two hours to come out to tables. Management didn't seem to care about making customers happy or the quality of the food. Everyone was expected to learn viral TikTok dances on their own time for birthdays.

See reviews by: Helpful|Rating|Date|All