Great culture and flexibility, but leadership instability - Operations Manager SubjectWell Employee Review

Team is working hard to change the clinical trials recruitment space.

None when I was there.

Generous PTO Good pay for what we actually do

Toxic work environment There's minimal established processes and expectations are either unclear or constantly changing. I was told the trial managers get creative freedom over their studies, but I quickly found that was not the case. It almost felt like the new people are bullied to some extent. My immediate manager had no clue how to communicate or effectively manage people. When I asked for clarification on some processes, I was told "you'll figure it out when you get more studies"...... I never did figure it out, then was ripped on for not asking questions earlier on in the process. Maybe it's just my immediate manager that was awful, but this place is horribly toxic. The position was advertised as a "research" position, then I was told we didn't need IRB approval to make "minor" changes to subject-facing materials. When I called her out on this, I was told "maybe this isn't the right place for you". Turns out, we did need IRB approval for the changes we were making. Ugh. Stay away if you care about your sanity.