5.0
Apr 30, 2011
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Big enough to have resources and lead in the industry, small enough to be very collegial. A very engaged and competent management team and employee base.
Cons
Citi sold the company to Discover in January, 2011. Since that happened, things have been extremely difficult. Many of the strong managers have left or are in the process of leaving and the replacements are questionable. There is not much progress being made in terms of integrating the business with Discover's existing Student Loan business and decision making is dysfunctional and slow.