Terrible Senior Leadership team, more concerned with internal communications and politics than execution and delivery - Anonymous employee StubHub Employee Review

1.0
Aug 14, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Live entertainment is a fun industry at least

Cons

The worst CEO, CTO and technology leadership in general, consistently over promising and under delivering with no real accountability. Weak decision-making skills, no clear strategy to achieve goals; macho, male-dominated and narrow-minded culture. Total old boys club at the top, not open to ideas that challenge existing views. Spends a ridiculous amount of time and money on consultants and at endless offsite meetings with no clear outcomes.

Explore other reviews about StubHub

5.0
Oct 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good team Good pay and benefits Good work life

Cons

Limited movement, no pay bump and bonus unless promotion, which is limited

1.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing- couldn’t recommend not working for a company more than here.

Cons

overall the experience was very inconsistent and frustrating. Management tends to pick favorites, and policy enforcement is selective rather than fair. Some employees are held strictly accountable while others receive warnings for similar situations, which creates a lack of trust in leadership and contributes to high turnover and loss of strong performers. HR decisions can feel abrupt and, in some cases, extreme, including situations where serious accusations were made without proper verification or follow-up. There is also no sick pay, and attendance is tracked through a strict points system that feels punitive and unclear, with termination happening once a threshold is reached. Overall leadership often lacks alignment, and agents are frequently blamed when issues are escalated. Even long tenure is treated as unusual rather than standard, which says a lot about the culture.

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