Great people, high expectations, and meaningful work - Chief Operating Officer Structured Agency Employee Review

Hi there - thank you for sharing your review of Structured! I'm so pleased to hear you are enjoying the flexibility of remote work, and that you have experienced good communication. I also appreciate your perspective on what you consider to be cons; that's helpful feedback. I'd offer that the objective of time tracking is to help gain an understanding at a granular level how much time it takes to complete each task so that our agency is paid fairly for the services we deliver, and so that we can assign balanced workloads across the team. (But also, I hear you that it isn't always easy -- and happily, our operations team has been working on making improvements to the process over the past several months to make it easier to do.) I hope you are finding that you have the support you need at Structured. If you are stuck, or if you need help understanding any of the metrics, please do reach out to me anytime. Thank you for your continued service and for sharing your reflections on what makes Structured a very good company for you! - Andrea (VP, People)

Hello there - thank you for leaving your review and offering your perspective. I'm glad to hear that you appreciated the team; that's been my experience too. I feel quite lucky to work with smart, interesting, and passionate people with diverse skills and deep expertise! As for your critiques, I can understand where you might be coming from. I'm unsure when you left the company, but it might be helpful to know that we now have two structured review cycles per year, inclusive of salary review, promotions, and pay raises, with decisions aligned to competency frameworks, manager input, and peer feedback to reinforce that we're celebrating those who are consistently living our core values. In this most recent cycle, I'm pleased to share that we were able to promote a third of our team, and in the past year, the majority of employees have seen increases to compensation. That being said, it sounds like that wasn't your experience, and I'm sorry to hear that. I'm hoping you are taking the good that came from your time with team, applying what you learned, and doing well now. Thanks again for the feedback! - Andrea (VP, People)