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StreetDelivery.com

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Low pay, dangerous work, deceptive pay scheme, beat up your car - Photographer/Field Investigator StreetDelivery.com Employee Review

1.0
Apr 1, 2022
Recommend
CEO approval
Business outlook

Pros

You can work on your own, no office

Cons

This is a small company based out of a quonset hut in rural Massachusetts that advertises its services to their clients as “cheap & fast”, this is your first clue. The online reviews by employees are awful. Here’s another one: Street Delivery hires drivers/field investigators (the turnover is huge) to go take photos of accident scenes, damaged homes, wrecked cars & trucks and to interview accident witnesses, to help insurance companies deny, or process, claims. You have to use your own car, computer, camera, phone, and internet service, and work outdoors in cold, hot and rainy weather, and drive hundreds of miles per week. Sound good so far? Most of the places you will be assigned to travel to are sketchy urban neighborhoods, or remote rural locations, where the residents don’t really like strangers poking around or knocking on doors. Or, you will have to stand at, or cross, dangerous, busy intersections recording traffic lights, patterns and signs. You are promised $20 per hour, plus fuel and mileage reimbursement, but because of the way they calculate your miles and fuel costs, and the fact that you aren’t really paid for all of the hours you actually work, you’ll make about $13 per hour (before taxes), and you will lose money on the gas and car costs while beating up your car. I kept my own records, tracking my actual hours, gas costs and miles driven, to compare to paychecks and they never lined up. In fact, they weren’t even close. The job is pitched as a great “part-time” job, where you can set your own hours. They guarantee 20 hours a week, even if there are few assignments that week—but that never happens. How it works is that they send you work orders every day, in the morning and afternoon, and you have 24 hours to go out to the location, take photos or conduct interviews, then come back and upload the photos to their terrible, primitive website. So you can’t really do any time planning and you are always scrambling to contact the policy holders and driving hundreds of miles, sometimes only to find that the person you are supposed to meet doesn’t show up. And like I wrote earlier, you aren’t actually paid $20 per hour, so you end up working 40 hours per week, but only getting paid for a portion of those so they can keep your status as “part-time” and not pay you benefits or health insurance. The bottom line is that this is another of those low-paying, dead-end jobs, like Uber, or DoorDash, that looks attractive at first, but ends up taking advantageous of you by using your expensive car, your insurance, and your equipment and paying you minimum wages.

Explore other reviews about StreetDelivery.com

5.0
Feb 11, 2026
Recommend
CEO approval
Business outlook

Pros

If love being on the road, can handle scheduling , and can take care of your vehicle then this is the job for you. I've been with them almost 20 years and am amazed at all the vehicle compensation complaints, Company is always fair with $ IF you actually do the work!

Cons

Can be solitary, but that is the nature of the work.

3.0
Jul 3, 2024
Recommend
CEO approval
Business outlook

Pros

You can make your own schedule Simple work Not micromanaged

Cons

Mileage compensation less than half of the IRS rate. Mileage paid on some odd algorithm that's based on your vehicle getting 30 MPG. You'll put 20K - 30K miles annually on your personal vehicle MINIMUM. Expenses paid once a month and there is no breakdown showing how much you are receiving per each expense type- only a total amount. $40/month for cell phones and no reimbursement for home internet. You are considered an employee, but you need to provide your own vehicle, computer, printer & internet connection. Your territory can be expanded without notification and you are expected to drive up to three hours each way to any location. Pay increases are pretty much non-existent after you finish your training period.

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