Customer Experience Associate - Customer Experience Associate Stord Employee Review

4.0
May 21, 2024
Recommend
CEO approval
Business outlook

Pros

Questions presented in the interview were specific to my previous work history. I felt very comfortable, at ease throughout the interview process. All parties were very professional.

Cons

Interview with Recruiter, Onsite visit, Interview with Manager, and Sr Manager all for a customer experience associate (CSR). The entire process took four weeks. My previous interview at other companies were not as intensive as Stord's.

Explore other reviews about Stord

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

The management team is supportive, approachable, and genuinely invested in employee success. The culture is collaborative, inclusive, and encourages open communication at all levels. My colleagues are talented, motivated, and always willing to collaborate. Overall, it’s a place where you feel valued, challenged, and inspired to grow.

Cons

I don't have any cons to report.

1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I advanced quickly at Stord

Cons

One of the most toxic places I've ever worked. People who work hard and want to do things right are fired. People who fudge numbers and manipulate inventory to keep management and clients happy are kept. LAS3 has so much missing inventory it's ridiculous. It's also acceptable to yell at associates, be disrespectful, and tell people they'll be fired on daily basis. Leads are rude and disrespectful and wear inappropriate clothes to work while associates are told they can't wear tank tops in a warehouse that isn't very climate controlled in the middle of the desert.

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