Jul 26, 2023
StorageMart Response
2yHello,
Firstly, we'd like to thank you for your honesty and thoroughness in writing this review. Your insight is valuable to us, and we appreciate your specific suggestions as well. As a family business that prizes excellent service, we want our staff to treat each other with the same respect and generosity that we show our customers. If any of our employees feel they are being subjected to unfair or discriminatory treatment, we encourage them to contact our HR department directly (HRTeam@storage-mart.com). This way, we can address issues promptly and prevent any and all forms of retaliation.
We encourage our field staff to apply for jobs we have open: all candidates are given full consideration, and experience with the company is always extremely valued in hiring. Several members of our Home Office staff, as well as a number of our Regional Managers, have begun their careers in our stores and call center.
Again, we'd like to thank you for sharing your experience with us. If you'd like to discuss any of these topics further, we encourage you to contact HR at the email provided above.